Stellar

App Support

Help for Stellar Property Management — the operations app for companies that run locations: owners, managers, staff and technicians.

About Stellar

Stellar is the operations app for your company's locations and work orders. Use it to track work orders on a live board, browse your locations, see them on a map, keep permits current, and stay in sync with the web Operations Console. Access comes from your company's Stellar workspace — ask your workspace Owner for an invite. It is not a public consumer app.

Requirements

iOS 18 or later, active internet connection, and a workspace account from your administrator.

Who it's for

Owners, managers, staff and technicians who look after a company's locations and work orders in a Stellar workspace.

Common questions

How do I get an account?

Your workspace Owner (or anyone they allow to invite people) sends you an invite link. Contact them, or email noreply@workstellar.ai.

I can't sign in

Confirm your email or username and password. If you were recently added to a workspace, sign out and back in. For persistent issues, contact your workspace Owner or Stellar support.

Work orders aren't updating

Stellar syncs in real time when online. Pull down to refresh on the Work board, confirm the correct workspace in Profile, and check your network connection.

Is the app free?

Yes. The app is free for members of a Stellar workspace. There are no in-app purchases.

Contact support

For account access, workspace issues, or technical help with Stellar:

SP Wealth LLC (doing business as Workstellar)

Email: noreply@workstellar.ai

Website: workstellar.ai

Include your name, your workspace's name, and a brief description. Screenshots help us resolve issues faster.

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